WHAT TO KNOW BEFORE YOU LEAVE BY FERRY

Boarding times, ticket printing and LPG powered cars.
We have created this small vademecum where you will find information on how to print the ticket for each company, which can be different from port to port even within the same company. The times are also indicated in the regulations in your possession. Failure to comply with the boarding time will invalidate the booking and the relative use of the ticket, so if you are unable to comply with the boarding time, we advise you to go to the ticket office, clearly explaining the reasons for not respecting the times and check any exceptions.
CAREMAR
Smartphone ticket presentation, YES.
Cars powered by LPG: tank empty and at the time of boarding the dual fuel that the car is also fueled by LPG.
Boarding time: 1 hour before if by car, 30 minutes on foot
SIREMAR
Smartphone ticket presentation, YES.
Cars powered by LPG: declare the power at the ticket office at the time of check-in.
Boarding time: 2 hours before if by car, 1 hour before if on foot.
CARONTE
Smartphone ticket presentation, YES.
Cars powered by LPG: declare the power at the ticket office at the time of check-in.
Boarding time: 2 hours before if by car, 1 hour before if on foot.
ANEK LINES / SUPERFAST
Smartphone ticket presentation, NO. The company requires a paper ticket.
Cars powered by LPG: no limitations.
Boarding time: 3 hours before departure
MINOAN
Smartphone voucher presentation, YES.
Cars powered by LPG: empty tank and make it known when boarding that the car is powered by LPG.
Boarding time: 2 hours in low season if with car in tow, 3 hours in July and August.
SNAV:
Smartphone ticket presentation, YES. For hydrofoil connections in the Gulf of Naples (Capri excluded) you can go directly on board without checking in at the ticket office. For Croatia and Capri, check-in at the ticket office with Smartphone ticket.
Cars powered by LPG: simple notification when boarding the LPG supply
Boarding time: Croatia 3 hours before departure, Aeolian and Pontine 30 minutes recommended and with boarding up to a few minutes before departure.
ADRIA FERRIES
Smartphone ticket presentation, NO.
Cars powered by LPG: empty tank and closed valves.
Boarding time: 2 hours before departure
CORSICA, SARDINIA, ELBA FERRIES
Presentation of the ticket by smartphone, YES except from the port of Golfo Aranci where a paper ticket is required to access the port.
Cars powered by LPG: no limitation, simple communication when boarding before boarding
Boarding time: 90 minutes before departure, 40 minutes before for the Island of Elba.
MOBY, TIRRENIA AND TOREMAR
Smartphone ticket presentation, YES.
Cars powered by LPG: to be reported when booking by inserting the abbreviation LPG in front of the license plate of the car, when boarding switch to petrol and keep the valves closed.
Boarding time: 90 minutes for Tirrenia and Moby, 30 minutes for Toremar.
GNV
Smartphone ticket presentation, NO. In the case of presentation from Smartphone, you will be sent to the ticket office to reprint the ticket.
Cars powered by LPG: to be reported when booking by inserting the abbreviation LPG in front of the license plate of the car. Show up for boarding with empty tank. and valve closed.
Boarding time: 2 hours for domestic routes, 4 hours for international routes if by car, 1 hour for national routes and 2 hours for international ones if without vehicle.
GRIMALDI LINES
Smartphone ticket presentation, YES.
Cars powered by LPG: no limitation but closed valves and passage to petrol to board.
Boarding time: 2 hours before departure except Tunisia and Morocco where 3 hours are required.
NAVY BLUE ELBA AND SARDINIA
Smartphone ticket presentation, YES.
Cars powered by LPG: no limitation but recommend that the tank is not full.
Boarding time: 30 minutes for Elba and Sante Teresa-Bonifacio.
JADROLINIJA
Smartphone ticket presentation, YES.
Cars powered by LPG: no limitation but closed valves and passage to petrol to board.
Boarding time: 2 hours before departure.

- Upon check-in you must present your ticket and travel documents for all passengers (including infants). Those who did not have the ticket with them and could not download it from the email or from their private air, can call our call center at n. 050754492 or lend yourself at the ticket office to reprint the ticket. We remind you that at the time of boarding, the documents of the passengers will be checked (driving license only for national route, identity card or passport for national routes according to the provisions foreseen for expatriation in addition to any visa according to your nationality) as well as any vaccinations. Please remember that for minors under the age of 18 who travel unaccompanied by a parent or adult, special certification procedures are activated, for which we remind you to contact us at the time of purchase. If provided with the necessary documentation, minors will not be boarded.
- Summer landing bans with vehicles in the smaller islands of Sicily, Campania and Isola del Giglio. In many islands there is a ban on disembarking if the stay is normally less than 5/7 days, we invite you to check the appropriate post or contact our call center for information on the individual island.
- For passengers traveling with animals- Passengers with reduced mobility. For those who need assistance or cabin, you must report it to our call center at the time of booking in order to report the need for boarding assistance. For those who need the disabled cabin, we always recommend checking availability with the call center on 050754492 as many companies do not allow the booking of disabled cabins online. At check-in you must show the appropriate form that will be produced with the ticket in order to obtain a parking space in the garage in the special spaces reserved for people with reduced mobility.
- Resident fare tickets: at the time of boarding, checks will be carried out to verify the actual residence proven by the identity document, in case of non-presentation of the document, payment of a new full fare ticket for non-residents will be required.
We remind you that during navigation, access to the garage and your vehicles is not allowed, we advise you to bring everything that could be useful during navigation.

Customer service 5 days a week

Customer service 5 days a week from Monday to Friday 10:00 AM - 12:30 PM / 4:0 PM - 19:00 PM, Saturday and sunday cloesd.